Vanguard Health Systems
Vanguard connected 12 clinical systems into one patient operations hub
A regional health network replaced manual coordination, fax-based referrals, and disconnected EHR modules with a unified clinical operations platform built on Intuidy AIPI.
Clinical systems unified
Reduction in patient wait times
Referral completion rate (up from 52%)
Saved per nurse per shift
Software Replaced
The Challenge
Vanguard's five hospitals and 23 clinics ran on fragmented systems. Referrals were faxed between facilities. Bed census was tracked on whiteboards. Nurses spent hours copying patient data between systems. Despite a $40M Epic implementation, critical operational workflows still lived in spreadsheets and Access databases.
The Solution
Using Intuidy AIPI, Vanguard built a clinical operations layer that sits on top of their existing EHR. It automates referral routing, provides real-time bed management, coordinates care transitions, and gives nurses a single interface for rounding documentation. AI agents monitor patient flow and predict discharge timing.
“We didn't need another EHR module. We needed something that connects everything we already have and automates the work our staff shouldn't be doing manually.”
Dr. Sarah Okonkwo
Chief Medical Information Officer, Vanguard Health
Results
What the custom platform delivered
What They Built
Key capabilities of the custom platform
Smart Referral Network
Automated referral routing with real-time availability, insurance verification, and closed-loop tracking.
Live Bed Command
Real-time census across all facilities with AI-predicted discharge times and automated housekeeping dispatch.
Unified Rounding
Single mobile interface for vitals, assessments, orders, and care plan updates — writes back to the EHR automatically.
Patient Flow AI
Predictive models that forecast admissions, flag bottlenecks, and recommend staffing adjustments 6 hours ahead.
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