Trident Insurance Group
Trident built a policy administration system in 6 months that carriers said would take 3 years
A specialty insurance MGA replaced Guidewire, Duck Creek workarounds, and manual underwriting processes with a custom policy platform on Intuidy AIPI.
Time to production
Faster policy issuance
Underwriting throughput
Year-one premium growth enabled
Software Replaced
The Challenge
Trident spent 18 months and $3M trying to implement Guidewire before abandoning the project. Policies were still issued through a combination of Excel rating models, Word document templates, and manual underwriting worksheets. Claims intake happened via email and phone with no structured workflow. The company was losing business to competitors who could quote in minutes instead of days.
The Solution
Trident used Intuidy AIPI to build a custom policy administration system in 6 months. The platform handles quoting, binding, issuance, endorsements, and claims — all in one system. AI agents assist underwriters with risk assessment, auto-rate submissions, and flag anomalies. Broker portals provide self-service quoting for standard risks.
“We burned $3M on Guidewire and got nothing. Intuidy delivered a working policy admin system in 6 months for a quarter of the cost. It's not even close.”
Thomas Brennan
CEO, Trident Insurance Group
Results
What the custom platform delivered
What They Built
Key capabilities of the custom platform
Instant Quoting
AI-powered rating engine that quotes complex specialty risks in seconds, not days.
Smart Underwriting
AI assistant that analyzes submissions, pulls loss runs, checks aggregations, and recommends pricing.
Broker Portal
Self-service quoting and binding for brokers with real-time appetite rules and capacity checks.
Claims Orchestration
Structured FNOL, automated assignment, reserve recommendations, and settlement workflow in one platform.
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