Solutions / Public Works
Citizen requests, assets, work orders, and crews — in sync, so nothing sits in a queue for weeks.
311 requests, asset records, work orders, and fleet data live in separate systems, so issues bounce between departments and maintenance stays reactive. Intuidy keeps them in sync — then acts: routing requests, dispatching crews, and flagging infrastructure before it fails.
Your public works systems in sync — then acting on their own.
Connect every tool your team already runs into one live picture — then let it act: route the approval, trigger the update, reconcile the records, before anyone has to chase them. Intuidy AIPI — the engine that builds your backend — handles the data, the security, and the plumbing.
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From citizen request to closed work order, without the hand-offs.
A pothole report, the asset it belongs to, the work order to fix it, and the crew to send each live in a different system, so requests stall between departments and residents wait.
Intuidy keeps them in sync and acts on the result: routing each request to the right crew, dispatching against real availability, and flagging assets trending toward failure. You can build the exact public works platform your agency needs — in weeks, not quarters.
Driving Outcomes
What teams put in sync — and automate
“Sensors flag the crack on Monday, the system generates a work order on Monday, and the crew fixes it on Tuesday. We stopped explaining sinkholes to the mayor.”
Partner
Metropolitan Public Works Department — 800 lane-miles, 200+ crew members
Challenge
Road sensors detected damage but reports sat in a separate system. Work orders were generated manually after weekly review meetings. By then, small problems had become large, expensive ones.
Solution
Intuidy connects road sensors, GIS, and the work order system. When damage crosses a threshold, a work order is auto-generated and routed to the nearest crew with the right equipment and materials.
Infrastructure Visibility
See it — every request, asset, and crew in one live picture.
Asset Condition Monitoring
Real-time condition data from sensors, inspections, and work history for every road, bridge, pipe, and facility.
GIS-Integrated View
Every asset, work order, and crew location on one map. No more cross-referencing spreadsheets with paper maps.
Fleet Tracking
Vehicle location, fuel consumption, maintenance status, and utilization — visible to dispatchers and supervisors.
Citizen Request Tracking
Every request from every channel in one queue, de-duplicated, prioritized, and status-tracked.
Work Order Automation
Act on it — routing, dispatch, and maintenance flags run automatically.
Auto-Generated Work Orders
Sensor thresholds and inspection results trigger work orders automatically — no weekly review meetings.
Crew Dispatching
Right crew, right equipment, right materials — routed by proximity, skill, and availability.
Route Optimization
Clusters nearby work orders into daily routes — more repairs per gallon, fewer empty miles.
Compliance Reporting
State, federal, and local reports assembled automatically from work completion and inspection data.
Predictive Maintenance
Weather, traffic, age, and usage data combined to predict which assets fail next — schedule prevention, not repair.
Citizen Status Updates
Automated notifications to requesters when work is scheduled, in progress, and completed.
Start Building
Describe the app your team actually needs. Our engineers will map it, connect your data, and help you ship it — in weeks, not quarters.