Vantage Privacy Policy
Effective Date: 05/01/25
Intuidy Technologies, Inc. (“Intuidy”, “we”, “us”, or “our”) is committed to protecting your privacy and being transparent about how we collect, use, store, and share your information when you use Vantage, our AI-powered workflow automation platform, and related services (“Services”).
By using Vantage, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information:
Name, email address, company, job title, contact details, and account credentials.
Authentication and security data (e.g., multi-factor authentication, password resets).
b. Usage Data:
Log data (IP address, browser type, device information, operating system, access times, pages viewed, referring URLs).
Actions taken within Vantage (workflow creation, template usage, feature interactions, clickstream data).
c. Content and Workflow Data:
Data you input, upload, or process through Vantage (files, templates, workflow logic, communications, attachments, and metadata).
AI-generated outputs, automation logs, and system-generated metadata.
d. Payment and Billing Information:
Payment card details (processed securely via PCI-compliant third-party providers).
Billing addresses, transaction history, and subscription details.
e. Cookies and Tracking Technologies:
Session cookies, persistent cookies, web beacons, pixels, analytics scripts, and similar technologies.
f. Support and Communications:
Customer support requests, chat logs, emails, and call recordings (where permitted by law).
g. Marketing and Survey Data:
Responses to surveys, participation in events, webinars, or promotions, and marketing preferences.
2. How We Use Your Information
To provide and operate Vantage: Account creation, authentication, workflow execution, customer support, and service delivery.
To personalize your experience: Recommending templates, features, or content based on your usage and preferences.
To improve and develop our services: Analyzing usage data, troubleshooting, debugging, and enhancing features, including AI model training (with safeguards such as pseudonymization or aggregation where possible).
To communicate with you: Sending updates, service notifications, marketing communications (with opt-out options), and responding to inquiries.
For security and compliance: Detecting and preventing fraud, abuse, or unauthorized access; enforcing terms and policies; fulfilling legal and regulatory obligations.
For research and analytics: Aggregated and anonymized data may be used for benchmarking, trend analysis, and product research.
3. AI and Automated Processing
AI Features: Vantage uses embedded AI (including “Winston”) to assist with workflow building, automation, and recommendations.
Data Use for AI: Your data may be used to train, improve, and validate our AI models. Where feasible, data is anonymized, de-identified, or aggregated.
Automated Decisions: You may be subject to automated decision-making (e.g., workflow suggestions, AI-driven actions). You have the right to request human review of significant automated decisions, as required by law.
Transparency: We clearly disclose the use of AI in relevant features and provide information about its role in processing your data.
4. Legal Bases for Processing (GDPR and International Compliance)
If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, we process your personal data under the following legal bases:
Performance of a contract: To provide the Services you request.
Legitimate interests: For security, analytics, and service improvement.
Consent: For optional uses such as marketing or certain data sharing (you may withdraw consent at any time).
Legal obligation: To comply with applicable laws.
Vital interests: To protect you or others in emergencies.
5. How We Share or Disclose Data
Service Providers: With trusted vendors (e.g., cloud hosting, payment processors, analytics, customer support) under strict confidentiality and data protection agreements.
Third-Party Integrations: When you connect Vantage to external services (e.g., Google Sheets, Stripe, Notion), data may be shared as needed for integration. You are responsible for reviewing third-party privacy policies.
Marketplace and Community: If you publish templates or content in the Vantage marketplace, your profile and shared content may be visible to other users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, with notice provided as required by law.
Legal Requirements: To comply with law, regulation, legal process, or governmental request; to protect rights, property, or safety of Intuidy, users, or the public.
With Your Consent: We may share data for other purposes with your explicit consent.
We do not sell your personal data.
6. International Data Transfers
Your information may be transferred to and processed in countries outside your own, including the United States, where data protection laws may differ.
We implement appropriate safeguards (such as Standard Contractual Clauses, adequacy decisions, or binding corporate rules) to protect your data in accordance with applicable law.
7. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Upon account closure or deletion request, we will delete or de-identify your data, except where retention is required by law or for legitimate business purposes.
Aggregated or anonymized data may be retained indefinitely.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
Access: Request a copy of your personal data.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data (“right to be forgotten”).
Restriction: Request restriction of processing.
Objection: Object to certain processing activities (e.g., direct marketing, automated decisions).
Portability: Request a copy of your data in a portable format.
Opt-Out: Opt out of marketing communications or certain data uses.
Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise your rights, contact us at support@intuidy.com. We may require verification of your identity before fulfilling requests. We will respond in accordance with applicable law.
9. Security Measures
We employ industry-standard security measures to protect your data, including:
Encryption in transit and at rest
Access controls and authentication
Regular security audits, vulnerability assessments, and monitoring
Data minimization and anonymization where feasible
No system is completely secure; we encourage users to take precautions and notify us immediately of any suspected security incidents.
In the event of a data breach, we will notify affected users and regulators as required by law.
10. Children’s Privacy
Vantage is not intended for children under 16. We do not knowingly collect personal data from children.
If you believe a child has provided us with personal information, please contact us for prompt removal and deletion.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember user preferences and login sessions
Analyze site usage and improve services
Deliver relevant content and marketing (with opt-out options)
You can manage cookie preferences through your browser settings or our cookie consent tool.
For more information, see our Cookie Policy.
12. Third-Party Links and Services
Vantage may contain links to third-party sites or services. We are not responsible for their privacy practices. Please review the privacy policies of any third-party services you use in connection with Vantage.
13. Automated Decision-Making and Profiling
Some features may involve automated decision-making or profiling (e.g., workflow recommendations, AI-driven actions).
You have the right to request human intervention, express your point of view, and contest decisions that produce legal or similarly significant effects, as required by law.
14. Do Not Track and Global Privacy Controls
Vantage does not respond to “Do Not Track” signals from browsers. However, we honor legally recognized browser-based opt-out signals where required (such as Global Privacy Control for California residents).
15. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to Know: Request disclosure of categories and specific pieces of personal information we collect, use, disclose, and sell.
Right to Delete: Request deletion of personal information, subject to exceptions.
Right to Opt-Out: Opt out of the sale or sharing of personal information (we do not sell your data).
Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.
To exercise these rights, contact us at support@intuidy.com.
16. Data Subject Requests and Appeals
If you are dissatisfied with our response to your privacy request, you may have the right to appeal or lodge a complaint with your local data protection authority.
17. Data Protection Officer (DPO) and EU/UK Representative
If required by law, we have appointed a Data Protection Officer and/or EU/UK representative. Contact details are available upon request.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification.
Your continued use of Vantage after updates constitutes acceptance of the revised policy.
19. Contact Us
For questions, requests, or concerns about this Privacy Policy or your data, please contact us at:
Email: support@intuidy.com
Mail: Intuidy Technologies, Inc., 10000 Marshall Dr Lenexa KS 66215
By using Vantage, you acknowledge that you have read, understood, and agree to this Privacy Policy.